data protection

privacy policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies if no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

server log files
You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted through your Internet browser and stored in protocol data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. This data is used exclusively to ensure that our website operates smoothly and to improve our offering. It is not possible to assign this data to a specific person.

customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.

Order data : To record, process and execute your order. If necessary, your data will be forwarded to order service providers, for example the deliverer of the goods. Payment is processed exclusively via PayPal.

Registration data: During the ordering process, you have the option of setting up a customer account with us. Your address details, including email address and orders, are stored here. The next time you place an order, you only need to enter your customer name and a password. The password must be kept secret.

Mandatory information: When registering and ordering, the mandatory information is marked with an asterisk. If you provide additional information, this will also be used for statistical purposes and to improve the MyPaintLab online shop.

Contact : We use and store data that is collected when you contact us (e.g. via the contact form, appointment form or by email) solely to answer your request. The data that is collected is shown on the relevant form. The data provided by the customer can be deleted after processing at their request, provided that this does not conflict with any statutory retention period.

Data deletion: The customer account data will be stored until you cancel your account. The order data will remain stored without the customer account until the order is processed. The data will then be deleted unless there are statutory retention periods. You have the option of correcting, blocking or deleting your personal data at any time if the statutory requirements are met. Excluded from deletion are data that we need to process outstanding tasks or to enforce our rights and claims, as well as data that we are required to retain by law. In this case, the data will be blocked for further use.

Information: According to the Federal Data Protection Act (BDSG), you have the right to free information about your stored data, as well as the right to correct or block this data if necessary. You can ask questions via the following email address: info@mypaintlab.com

Third parties: Customer data will only be made available to third parties if MyPaintLab is entitled or obliged to do so under data protection law, e.g. in response to a request from an investigative authority, as part of order data processing or with the customer's prior consent. Third parties to be specifically mentioned here are: Fulfillment center in Germany. Responsible for shipping processing in the EU.

Using PayPal
All PayPal transactions are subject to the PayPal privacy policy, which can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again. We use cookies to make our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after you change pages.

We also use cookies on our website to enable us to analyse the surfing behaviour of our visitors.

The processing is carried out on the basis of Section 15 (3) TMG and Art. 6 (1) lit. f GDPR due to the legitimate interest in the purposes stated above.
The data collected from you in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to you personally. The data is not stored together with any other personal data relating to you.
You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f GDPR, for reasons related to your particular situation.
Cookies are stored on your computer. You therefore have full control over the use of cookies. You can prevent cookies from being stored and the data they contain from being transmitted by selecting the appropriate technical settings in your Internet browser. Cookies that have already been stored can be deleted at any time. However, we would like to point out that in this case you may not be able to use all of the functions of this website to their full extent.
The links below will tell you how to manage (including deactivate) cookies in the most important browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablassen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics
We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide the website operator with other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies that enable an analysis of your use of the website. The information on your use of this website generated through the cookies is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. An adequacy decision by the European Commission exists for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR out of the legitimate interest in the needs-based and targeted design of the website. You have the right to object to this processing of personal data concerning you based on Art. 6 (1) f GDPR at any time for reasons arising from your particular situation.
You can prevent cookies from being saved by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link [ https://tools.google.com/dlpage/gaoptout?hl=de ]. To prevent Google Analytics from collecting data across all devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt ​​out on all systems and devices used for this to have a comprehensive effect. If you click here, the opt-out cookie will be set: <a href="javascript:gaOptout()"><strong>Deactivate Google Analytics</strong></a></p>.  
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ .

Use of social plug-ins via “Shariff”
We use social network plug-ins on our website. To ensure that you retain control over your data, we use the privacy-safe "Shariff" buttons.
Without your express consent, no links will be established to the social network servers and consequently no data will be transmitted.
“Shariff” is a development by specialists at the computer magazine c't. It enables more privacy on the Internet and replaces the usual “Share” buttons on social networks. You can find more information about the Shariff project here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html .
When you click on the buttons, a pop-up window appears in which you can log in to the respective provider using your data. Only after you have actively logged in will a direct connection to the social networks be established.
By logging in, you consent to the transfer of your data to the respective social media provider. This includes, among other things, your IP address and information about which of our pages you have visited. If you are connected to one or more of your social network accounts at the same time, the information collected will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. The social networks named below are integrated using the "Shariff" function.
Further information on the scope and purpose of the collection and use of data as well as your rights and options for protecting your privacy can be found in the linked data protection notices of the providers.

Facebook of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) https://www.facebook.com/policy.php

Twitter from Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/privacy

Pinterest from Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) https://about.pinterest.com/de/privacy-policy

duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular those under tax and commercial law, and then deleted after the deadline has expired, unless you have consented to further processing and use.

rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR and to processing for direct marketing purposes.

Please contact us if you wish. You can find the contact details in our legal notice.

right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

MyPaintLab - Paint by Numbers

myPaintLab Technologies Co., Ltd
Room 703, Mingxin Garden, 
Meishan，Fujian，362321 China
E-Mail: info@mypaintlab.com

last updated: September 22, 2018